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Growbot slack1/10/2024 ![]() That’s one of the problems with the lack of design convention in the bot space is that people just want to speak to it naturally, which is totally understandable. Users come in with a lot of misconceptions about how bots are supposed to work and how they should interact with bots. The biggest challenge is getting a user to understand how the bot works. What are the challenges in the bot space? One of the unique things we face is that company cultures are very different place to place, so we have to think about all the ways that our bot could help to solve the issues they have. We have to think about all the potential interactions a user could have with the bot and how those will play out. This lack of standardization brings a whole set of challenges with it. There are so many differences between tools, platforms, and design. ![]() It’s a space that’s still developing and there’s no standardized way of doing things. Working for a bot is a very different type of interaction than working for a webapp or an app. How is developing a bot product different than a webapp or an app? I work a lot on the design of new features, develop the voice of the bot and also help to manage the roadmap. Right now I primarily own the Microsoft Teams side of the product, though I also work on Slack features as well. What is your role as a PM since it’s such a small company? She joined as the first product manager and employee. Growbot helps you appreciate your colleagues and is specifically for teams which use Slack and Microsoft teams for communication. Today I’m talking to Veronica Belmont, a product manager at Growbot.
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